If you must cancel an appointment, please do so 24 hours in advance. Less than 24 hours before your appointment we will bill the full rate for services planned and the amount will be charged to your credit card. We seek to offer exclusive services to our clientele, and the time period allocated to your reservation prevents us from offering services to other guests.

Credit card reservations are required for all treatments. Clients are informed of this when they reserve.

Note that it is not possible to cancel an appointment by email.

Activities are reserved for individuals aged 18 and older. Please ensure that your guests are the right age. There are no refunds for reservations made for guests under 18.